Ramada Inn Waterpark is seeking an experienced Assistant Head Housekeeper to inspect the work activities of housekeeping associates by inspecting the cleanliness of guestrooms, bathrooms, and corridors, to ensure a clean and well maintained product is presented to every guest.
*Responsibilities*
* Supervise the housekeeping staff; providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency.
* Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
* Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
* Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
* Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
* Respond to guest requests, concerns and problems to ensure guest satisfaction.
* Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.
* Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job related duties as assigned.
*Qualifications*
* Housekeeping experience preferred.
* Ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs.
with or without reasonable accommodation.
* Ability to move throughout building, bend, stoop and reach to assist other staff members to complete their individual tasks if situation demands with or without reasonable accommodation.
* Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Job Type: Full-time
Pay: $14.
00 - $15.
00 per hour
Shift:
* Day shift
* Evening shift
* Morning shift
Ability to Relocate:
* Sioux Falls, SD 57104: Relocate before starting work (Required)
Work Location: In person