Our information technology administrators are the key to providing essential support to our users, ensuring seamless, efficient, and stable operation of our computer systems.
Responsibilities include maintenance and internal support of firm workstations, servers, printers, and related equipment.
Tasks include hardware and software troubleshooting, responding to technical problems, and performing PC maintenance, upgrades, and configurations as well as assist in the maintenance of network communications.
Essential Position Responsibilities:
Monitor and respond quickly and effectively to requests received through the IT helpdesk.
Provide support and resolve problems to the end user’s satisfaction.
Utilize and maintain helpdesk and asset tracking software.
Assist with setup and installation of computers and peripherals in the user workspace.
Support installation and configuration of varying industry specific software
Collaborate with other team members to ensure efficient operation of the firm’s computing environment.
Complete PC setup and deployment for employees using standard hardware & software.
Maintain appropriate documentation.
Willingness to provide status updates and participate in team meetings.
Potential limited travel may be needed.
Requirements
Bachelor’s degree in Information Technology, Computer Science or a related field, or equivalent education and work experience preferred
1-3 years of experience in IT administration/support preferred.
General understanding of physical, virtual, and cloud environments.
Working knowledge of hardware and applications including but not limited to: Microsoft Windows Operating Systems, Azure Virtual Environment, Microsoft AD, EDR systems, VMWare, SCALE, PC hardware, printers, switching, routing, security and other networked equipment.
Ability to work on multiple projects and meet deadlines.
Strong problem-solving skills.
Ability to communicate clearly in writing and verbally.
Ability to work both independently and in a team.
Ability to think innovatively.
Benefits
Health insurance; dental insurance; vision insurance; an employer funded profit-sharing plan with a 401(k) option (upon meeting eligibility requirements), group term life insurance, disability insurance, flexible spending accounts and a flexible time off and paid leave program.
Whatsapp
