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Posted : Friday, April 26, 2024 12:37 AM
Sky Dine, Inc.
is a fast-growing and innovative company specializing in the food and beverage retail industry.
Sky Dine is based in Sioux Falls and operates in several locations throughout the region.
Position Summary Sky Dine, Inc.
is seeking an experienced and driven Point of Sale Support Specialist to support our growing company.
In this role, you will contribute to the overall success of the company by overseeing the efficient functioning of our POS, credit card, gift card and internal network systems.
This is a hands-on position in which you will work in a corporate office setting and on location at off site locations.
You will work as a member of the in-house technical support team to maintain, troubleshoot, and optimize our in-house networks.
Responsibilities Monitor POS, credit card, gift card system performance and troubleshoot issues proactively to minimize downtime and prevent disruptions Develop and maintain technical documentation, including system configurations, process flows, and SOPs Conduct regular system audits to ensure compliance with company policies and industry best practices Manage and prioritize technical support requests, ensuring timely and effective resolution Stay up to date with the latest industry trends and technologies, recommending innovative solutions to enhance our in house networks Assist with software and hardware installations and upgrades Work closely with third-party vendors and service providers to support the in house networks Contribute to the creation and maintenance of disaster recovery and business continuity plans Assist with basic web design, graphic design and photo editing for marketing purposes Maintains and troubleshoots security camera systems Maintain digital menu boards and manage menu printing Collaborate with various cross-functional teams, including Operations and Finance, to provide technical support and contribute to the successful execution of projects Develop and maintain auditing processes for banking, ATM procedures, deposit and cash procedures Qualifications Minimum of 1 year of experience in a technology capacity, related to the hospitality industry Restaurant or retail service experience is recommended to understand POS software Strong knowledge of networking, server administration, firewalls, and security systems Proficiency in Windows Excellent troubleshooting and problem-solving skills Ability to work independently and manage multiple priorities Ability to be on call after hours Ability for daily and occasionally overnight travel required within a tri-state area Strong attention to detail and a commitment to delivering high-quality results Effective communication and interpersonal skills Work setting: In Person, Corporate office setting Travel day trips or overnight trips to off site locations Why Sky Dine, Inc.
? At Sky Dine, Inc.
, we believe in fostering a culture of innovation, collaboration, and growth.
As a Point of Sale Support Specialist, you will have the opportunity to contribute to the success of our organization, directly impacting our business growth and shaping the future of our guests’ dining experiences.
We offer a supportive and inclusive work environment that values your ideas and encourages professional development.
Here’s what we offer: • Competitive compensation, based on experience.
• Comprehensive benefits package including health, dental, vision and voluntary elections.
• Paid Time Off Join us on this exciting journey and let your career soar! Equal Opportunity Sky Dine, Inc.
seeks to attract, develop, and retain the highest quality of staff.
Sky Dine, Inc.
is an Equal Opportunity Employer, and is committed to building a culturally diverse workplace.
We strongly encourage applications from female and minority candidates and others that will enhance our team.
Sky Dine, Inc.
does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including pregnancy), ancestry, national origin, age, disability, genetic information, military/veteran status, or any other characteristic protected by applicable local, state or federal law.
Sky Dine, Inc.
’s Equal Employment Opportunity (EEO) policy covers all employment practices, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.
#hc114154
is a fast-growing and innovative company specializing in the food and beverage retail industry.
Sky Dine is based in Sioux Falls and operates in several locations throughout the region.
Position Summary Sky Dine, Inc.
is seeking an experienced and driven Point of Sale Support Specialist to support our growing company.
In this role, you will contribute to the overall success of the company by overseeing the efficient functioning of our POS, credit card, gift card and internal network systems.
This is a hands-on position in which you will work in a corporate office setting and on location at off site locations.
You will work as a member of the in-house technical support team to maintain, troubleshoot, and optimize our in-house networks.
Responsibilities Monitor POS, credit card, gift card system performance and troubleshoot issues proactively to minimize downtime and prevent disruptions Develop and maintain technical documentation, including system configurations, process flows, and SOPs Conduct regular system audits to ensure compliance with company policies and industry best practices Manage and prioritize technical support requests, ensuring timely and effective resolution Stay up to date with the latest industry trends and technologies, recommending innovative solutions to enhance our in house networks Assist with software and hardware installations and upgrades Work closely with third-party vendors and service providers to support the in house networks Contribute to the creation and maintenance of disaster recovery and business continuity plans Assist with basic web design, graphic design and photo editing for marketing purposes Maintains and troubleshoots security camera systems Maintain digital menu boards and manage menu printing Collaborate with various cross-functional teams, including Operations and Finance, to provide technical support and contribute to the successful execution of projects Develop and maintain auditing processes for banking, ATM procedures, deposit and cash procedures Qualifications Minimum of 1 year of experience in a technology capacity, related to the hospitality industry Restaurant or retail service experience is recommended to understand POS software Strong knowledge of networking, server administration, firewalls, and security systems Proficiency in Windows Excellent troubleshooting and problem-solving skills Ability to work independently and manage multiple priorities Ability to be on call after hours Ability for daily and occasionally overnight travel required within a tri-state area Strong attention to detail and a commitment to delivering high-quality results Effective communication and interpersonal skills Work setting: In Person, Corporate office setting Travel day trips or overnight trips to off site locations Why Sky Dine, Inc.
? At Sky Dine, Inc.
, we believe in fostering a culture of innovation, collaboration, and growth.
As a Point of Sale Support Specialist, you will have the opportunity to contribute to the success of our organization, directly impacting our business growth and shaping the future of our guests’ dining experiences.
We offer a supportive and inclusive work environment that values your ideas and encourages professional development.
Here’s what we offer: • Competitive compensation, based on experience.
• Comprehensive benefits package including health, dental, vision and voluntary elections.
• Paid Time Off Join us on this exciting journey and let your career soar! Equal Opportunity Sky Dine, Inc.
seeks to attract, develop, and retain the highest quality of staff.
Sky Dine, Inc.
is an Equal Opportunity Employer, and is committed to building a culturally diverse workplace.
We strongly encourage applications from female and minority candidates and others that will enhance our team.
Sky Dine, Inc.
does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including pregnancy), ancestry, national origin, age, disability, genetic information, military/veteran status, or any other characteristic protected by applicable local, state or federal law.
Sky Dine, Inc.
’s Equal Employment Opportunity (EEO) policy covers all employment practices, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.
#hc114154
• Phone : NA
• Location : Sioux Falls, SD
• Post ID: 9134024068
